Privacy Policy

This Privacy Policy explains how Kervo ("we", "us", "our") collects, uses, and protects your information when you visit or make a purchase from trykervo.com (the "Site").

Information we collect

  • Information you provide: name, email address, shipping and billing address, phone number, and order details when you make a purchase or contact us.
  • Payment information: payments are processed by our payment providers. We do not store your full card number on our servers.
  • Automatically collected information: device, browser, IP address, pages viewed, and similar usage data collected through cookies and similar technologies.

How we use your information

  • To process and deliver your orders and provide customer support.
  • To send order and shipping updates.
  • To send marketing communications where you have opted in (you can unsubscribe at any time).
  • To operate, secure, and improve our Site and prevent fraud.
  • To comply with our legal obligations.

How we share your information

We share information with service providers who help us run our business — including our e-commerce platform (Shopify), payment processors, shipping carriers, and email/marketing providers — only as needed to provide their services. We may also disclose information where required by law or to protect our rights. We do not sell your personal information.

Cookies

We use cookies and similar technologies to keep your cart working, understand how the Site is used, and improve your experience. You can control cookies through your browser settings; disabling them may affect Site functionality.

Data retention & security

We retain personal information for as long as needed to fulfill the purposes described here and to meet legal requirements. We use reasonable technical and organizational measures to protect your information, though no method of transmission over the Internet is 100% secure.

Your rights

Depending on where you live, you may have the right to access, correct, delete, or restrict the use of your personal information, and to opt out of marketing. To make a request, email us at contact@trykervo.com.

Children's privacy

Our Site is not directed to children, and we do not knowingly collect personal information from children.

Changes

We may update this Privacy Policy from time to time. The latest version will always be posted on this page.

Contact

Questions about your privacy or this policy? Email contact@trykervo.com.